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@support

Official account of SorooshX Support and Help Center department

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support

Due to high-risk activities and illogical poor performance, as well as numerous reports from the community, this trader has been restricted from sharing new signals for 3 days.

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@atila_yardel The trader has been restricted from sharing new signals for 3 days due to high-risk and low-performance activities and significant community reports.

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support@support·7/4/2025

🔍 Cross vs. Isolated Margin on SorooshX: 🔹 Cross: Shared margin across positions. 🔹 Isolated: Each position has a separate margin. 🔴 Note: 📉 Liquidation triggers differ for each mode, and we will discuss them in the next posts! #support #tips #FAQ #futures

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support@support·7/4/2025

🔍 Difference between Cross Margin and Isolated Margin in SorooshX: 🔹 Cross: Margin is used collectively for all positions. 🔹 Isolated: Each position has its own dedicated margin. 🔴 Note: 📉 Liquidation conditions vary for each, which we will discuss in future posts!

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❓️ Daily Tip: 🔴 What is the estimated liquidation price of an account? It is the price at which, if the market reaches it, your position will be automatically closed. 🔻 This happens when your loss exceeds the available margin. 👀 Checking this price before opening or holdin… Show more

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❓️Support tips: 🔴 What is Estimated Liquidation Price? It's the price level where your position will be auto-closed if losses exceed your margin. 📉 It protects the exchange from further risk. ✅ Always check it before opening or holding a position. 🔴 Cross Margin in Hedging… Show more

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❓️ Support tips: 🔴 What is an Automatic Margin Call in SorooshX Futures? It’s a feature that automatically adds funds to your position when your margin drops too low—helping prevent liquidation. 🔴 How to enable automatic margin call in SorooshX? Go to: Trade > Futures > P… Show more

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❓️Tip of the Day: 🔴 What is the automatic margin call in SorooshX futures trading? This feature automatically adds more funds to your position when your margin is very low to prevent liquidation. 🔴 How do we activate the automatic margin call? Path: Trade > Futures > Positi… Show more

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support@support·6/8/2025

🎯 What is Slippage? | Comprehensive Guide from SorooshX Slippage occurs when the actual execution price of an order differs from the price the trader expected. This phenomenon usually happens when using market orders, and the main reasons can be a lack of liquidity or high vol… Show more

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support@support·6/8/2025

What Is Slippage? Complete Guide by SorooshX Exchange Slippage occurs when the actual execution price of a trade differs from the expected price. This typically happens with market orders, often due to low liquidity or high market volatility, causing the final order price to… Show more

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❓️ Daily Tip: 🔴 How is funding calculated? Funding = Position size × Funding rate Example: A long position worth 10 Bitcoin at a price of $70,000 per Bitcoin with a funding rate of 0.01% results in a funding fee of $70.

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❓️ Support daily tips 🔴How is the funding fee calculated? Funding fee = position value × funding rate Example: A 10 BTC long position at $70,000 with a 0.01% rate = $70 funding fee. #FAQ #Support #Tips #Futures

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