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Lost your phone? Do this first
0:53BeginnerFree
Key points
- 01Lock or erase it remotely
- 02Restore with your 12 words
- 03Words exposed? Move funds to your exchange fast
Read the lesson
Don't panic: your crypto isn't on the phone, it's on the blockchain.
- Lock or erase the phone remotely: Find My on iPhone, Find My Device on Android.
- Restore your wallet on a new phone with your 12 words.
- Could someone unlock the old phone, or were your words saved on it? Act fast: move your funds to your verified exchange, then start a fresh wallet.
- Connect your wallet to SorooshX again and sign in as usual.
Next time: a passcode on your phone and a password in your wallet app.
Check yourself: (1) Where is your crypto, really? (2) What restores the wallet? (3) When do you move funds to a new wallet?